Privacy policy

How Bibloc processes and protects personal data.

1. Data controller

Tiendy Software S.L., tax ID B93174357, registered at C/ José Tallavi 2, 1 4, 29014 Málaga, Spain. Contact us at contacto@bibloc.com or +34 669 519 463.

2. Data we process

Depending on your relationship with Bibloc, we may process identification and contact details, account credentials, professional and billing data, documents and data entered into the service, support communications, technical session data and, if you consent, browsing data collected through Google Analytics.

3. Purposes and legal bases

  • Providing and administering the service: performance of a contract or steps taken before entering into a contract.
  • Managing billing, security and legal duties: contractual performance, legal obligations and our legitimate interest in protecting the service.
  • Answering enquiries and requests: pre-contractual measures, the contractual relationship or our legitimate interest in responding.
  • Sending requested communications: consent, which may be withdrawn at any time.
  • Measuring site use with Google Analytics: consent given through the cookie notice.

4. Retention

We keep data while the relationship remains active or the data is needed for the stated purpose. It may then be restricted and retained for the periods required to meet legal obligations and potential claims. Data processed with consent is kept until consent is withdrawn, subject to applicable legal retention periods.

5. Recipients and international transfers

Technology, hosting, communications, support and analytics providers may process data for Tiendy Software S.L. under the required contractual safeguards. Data may also be disclosed to public authorities where required by law.

Google Analytics is a Google service. Its use may involve international processing subject to the mechanisms and safeguards described by Google. Analytics is not activated until the user accepts analytics cookies.

6. Your rights

You may request access, rectification, erasure, objection, restriction or portability, and may withdraw consent, by writing to contacto@bibloc.com. Your request must allow us to verify your identity and identify the right exercised. You may also lodge a complaint with the Spanish Data Protection Agency.

7. Security and updates

We use technical and organisational measures intended to protect data against loss, alteration, unauthorised access or disclosure. We may update this policy to reflect legal or service changes; the current version will remain available here.

Last updated: 13 October 2026.